We aim to provide consumers the highest standard of Customer Service.
To help us in answering your questions or solving your issues, detailed information is required:
1. Order no, platform, or buyer ID;
2. Vehicle brand,model, sub-model,body, year of manufacturing
3. If your car has original amplifier or not? Did you add aftermaket amplifier to your car after it was manufactured?
4. Can you provide images or videos to illustrate how the issue displayed?
Our customer-service engineers will reply to you within 24 business hours. Weekend support is not available and all inquiries will be delayed to be processed in next working time.